Returns & Exchanges

At Youha Australia, we want you to love your fashion finds, which is why we offer a 30-day return policy for all unworn items in their original condition with tags attached. Please note that for hygiene reasons, certain intimate apparel and accessories may be ineligible for return unless faulty.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund or exchange.

3

Ship the Parcel

Affix the provided prepaid shipping label to your package and drop it off at any Australia Post location or designated courier point.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing